CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website, with the “Last updated” date revised. We will also take any other steps required by applicable law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide our services, we collect personal information about you from various sources over the past 12 months. The specific information we collect and use depends on how you interact with us.

Besides the specific uses mentioned below, we may use your information to communicate with you, provide our services, comply with legal obligations, enforce terms of service, and protect our services, our rights, and the rights of our users or others.

WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we collect depend on your interaction with our website and services. “Personal information” refers to any information that identifies, relates to, describes, or can be associated with you. Below are the categories and types of personal information we collect.

INFORMATION WE COLLECT DIRECTLY FROM YOU
Information you provide directly through our services includes:

– Basic contact details like your name, address, phone number, and email.
– Order information such as billing address, shipping address, payment details, and contact information.
– Account information including your username, password, and security questions.
– Shopping details like items you view, add to your cart, or wishlist.
– Customer support details including communications you send us through the services.

Some features may require you to provide specific information. Choosing not to provide this information may prevent you from using certain features.

INFORMATION WE COLLECT THROUGH COOKIES
We automatically collect information about your interaction with our services (“Usage Data”) using cookies, pixels, and similar technologies. This may include device information, browser details, network connection data, IP address, and other interaction-related information.

INFORMATION WE OBTAIN FROM THIRD PARTIES
We may also gather information from third parties, such as:

– Companies that support our website and services, like Shopify.
– Payment processors who collect payment details to process your transactions.

This information will be handled according to this Privacy Policy. We are not responsible for the accuracy of third-party information or their policies. For more details, see the section on Third Party Websites and Links.

HOW WE USE YOUR PERSONAL INFORMATION
– Providing Products and Services: We use your information to process payments, fulfill orders, send notifications, manage accounts, arrange shipping, and handle returns.
– Marketing and Advertising: Your information helps us send marketing communications and tailor advertisements on our website and other platforms.
– Security and Fraud Prevention: We use your information to detect and prevent fraudulent activities. Ensure your account details are kept secure and contact us immediately if compromised.
– Communicating with You: We use your information to provide customer support and improve our services.

COOKIES
We use cookies to enhance our website and services, perform analytics, and tailor advertisements. You can manage cookies through your browser settings, but blocking cookies may affect your user experience. For more information, visit Shopify’s cookie policy.

HOW WE DISCLOSE PERSONAL INFORMATION
We may share your personal information with third parties for legitimate purposes, such as:

– Vendors who perform services on our behalf (e.g., IT management, payment processing, customer support).
– Business and marketing partners, including Shopify.
– Affiliates within our corporate group.
– In connection with business transactions or to comply with legal obligations.

We have disclosed various categories of personal information to these third parties over the past 12 months.

USER GENERATED CONTENT
Any content you submit in public areas of our services may be accessed by others. We are not responsible for the privacy or security of information you make public.

THIRD PARTY WEBSITES AND LINKS
Our website may link to third-party websites. We are not responsible for their privacy practices. Review their policies if you follow these links.

CHILDREN’S DATA
Our services are not intended for children, and we do not knowingly collect their information. If you believe a child has provided us with personal information, contact us to have it deleted.

SECURITY AND RETENTION OF YOUR INFORMATION
While we strive to protect your information, no security measure is perfect. Retention of your information depends on various factors, such as legal obligations and the necessity to maintain your account.

YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights regarding your personal information, including the right to access, delete, correct, and port your data, and to opt out of certain data processing activities. You can manage your communication preferences and exercise your rights by contacting us.

COMPLAINTS
If you have complaints about our data practices, contact us. If unsatisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

INTERNATIONAL USERS
We may transfer and process your information outside your country, including in the United States, relying on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses.

CONTACT
For questions or to exercise your rights, email us at alayadesignsnl@gmail.com. We are the data controller for your personal information.