Frequently Asked Questions
Stock items have a delivery time of 1/2 business day and pre-orders have a delivery time of about 2 weeks.
Pre-order delivery is usually within 2 weeks. This might vary. Your item is not in stock, but is in transit from our supplier to us. We receive a lot of stock, weekly, so it could just be that your pre order will be delivered within 1 week. You will receive updates in the mail on the status of your pre order. Do you have any questions about your order? Then please contact our customer service team via email: alayadesignsnl@gmail.com and/or Whatsapp: +31687050079
You can easily app us (+31687050079) or and email us (alayadesignsnl@gmail.com). Our customer service team will be happy to assist you.
Alaya Designs has thousands of repeat customers every month. In addition, our popularity abroad is growing rapidly, we are also working hard behind the scenes to open our first store!
Behind the title of an item should read (Pre Order) if it is a pre order item. If this is not there it is a "stock" item.
